Customer Care
Shipping
Wholesale / Leasing Inquiries
Privacy and Security
Stakeholder Care
We want you to be delighted with your purchase. If you are not delighted for any reason, please CONTACT US.
We undertake to meet our obligations under the Fair Trading Act 1986 and the Consumer Guarantees Act 1990. If you consider we have not done so, please CONTACT US so that we can address your concerns amicably.
We acknowledge that in the course of business (including obtaining details for subscription to our newsletters or special deals) we obtain personal information and / or private data about our customers.
We undertake not to use, sell, trade or in any other way knowingly transfer that personal information or private data to third parties for any purpose other than the delivery of our core business as a creator.
We strive to be an ethical and sustainable in our practice. We draw sustenance, inspiration and materials from nature. Therefore, we wish to give back to her.
We commit to planting a tree for every sale made, and work with local nurseries and landholders for this purpose.
Shipping is at the cost of the purchaser, as is all relevant insurance (including in relation to all risk in transit).
Please CONTACT US to coordinate the collection of your artwork.
We welcome wholesale / trade/ leasing inquiries. Please contact us to discuss your requirements.
We offer competitive wholesale rates for the right business partners. We also offer flexible conditions for the use of our products in professional styling.
Payments
In most cases on our websites, we accept credit, paypal and online payments via direct bank to bank transfer.
In some cases, we offer LAYBUY and AFTERPAY as well.
For direct bank to bank payments, use the following account details (please include a relevant reference):
KIWIBANK
Account Name: KL Horstmans
Account Number: 38-9024-0321547-00
TERMS & CONDITIONS
KARLALISE HORSTMANS
ART